24/7 Server Monitoring

24/7 Server Monitoring

WiseTech Solutions’ Remote Monitoring System turns conventional IT support on its head. Rather than wait for you to notice that a system has failed   our   24×7   monitoring   will   alert   us   to problems at your sites. This system almost always knows about a systems issue before you do, so we fix it fast and minimize business disruption.

What is 24×7 Server Monitoring?

24×7- Round-the-Clock monitoring checks your critical systems every fifteen minutes. Whenever it sniffs a problem, it sends an email showing the exact nature of the problem directly to us. And it updates our Client Portal, so that we can get current information and take control remotely for quick intervention.  We’ll see the true nature of the problem – rather than having to depend on (ahem) our best guess. That means we can fix it faster – and radically boost overall uptime.

 What Does It Check?

Every fifteen minutes, 24×7 Monitoring will…

  • Check that servers are up and running.
  • Check that you can connect to the internet.
  • Check any or all of your Windows® Services.
  • Ping various network devices or remote offices that you need to do your work.
  • Check TCP ports on your network, on other networks or at your ISP. If any of these ports are failing to respond, you may be unable to connect and do your job.
  • Check disk space to ensure it’s below a set threshold.
  • Check RAID devices to ensure that all disks are functioning correctly and data is safe.
  • Check your website to ensure it’s up and running and serving your customers.
  • Check other devices using SNMP.

If there’s a problem, we’ll be alerted instantly so we can take specific action to resolve the issue – Almost always before you know you have one.

What Else Does it Do?

  •  Daily health-checks of Back-Ups, Anti-Virus Status, Drive Space Change, Critical Events, Disk  Health,  Hacker  Attempts, WSUS  Patch Monitoring,  File  Size,  Exchange  Store  Size, Customized Event Logs,  Automated Tasks & Scripts,    Vulnerability Scanning & Patch Management
  • Daily or Weekly Reports for all health-checks performed, then emailed to us automatically in easy-to-read graphic format
  • Monthly   Reports   provide   comprehensive detail      about      outages      and      trends experienced during the month. You’ll receive full color graphs showing Disk Space Trends, Percentage Good Analysis, Outage Analysis by Type, Backup Complete and AV Update Trends, and more!

How do I get going?

The WiseTech Remote Monitoring Systems for Workstations costs just pennies a day. It takes just 10 minutes to put in place.

Contact Jimmy R. Johnson

WiseTech Solutions
3403 Dixie Highway
Louisville, KY 40216
(502) 509-7162